Jeber’s

Tech Support Tryouts

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I’ve mentioned my stints on the help desk for Gateway computers and D-Link products before.  While I tried to be conscientious, I did get a complaint that I was taking too much time on some of my calls.  It didn’t help to mention that I was trying to help the customer accomplish their goal so they wouldn’t have to call back.

On supervisor told me I was much more suited to an in-house IT environment.  After watching this video, I’m inclined to agree.

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